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Registration/Account Information
Why do I need to register?
Registering lets users create their own Book Adventure accounts. Once an account is created, we can help kids keep track of all of the points they earn so they can win cool prizes and allow parents and teachers to access primary site features such as Prize Approval, Account Information and Reports.
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What's a User Name?
A User Name is the made-up name that you pick when you register. Unlike your real name, it can be anything you want, just make sure it is unique.
We have a lot of users on the site, so be creative when choosing your user name.
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What do I do if I forget my password?
If you forget your password, simply click on the "Forget Password?" link on the top left of your screen (within the login box area). You can then enter either your user name OR the e-mail address you entered when registering for the site. An email will then be sent to the address on your account with the user names and passwords for anyone registered under that e-mail address. Please remember: always select a user name and password that you will remember, and record it in a secure place.
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When registering, I keep getting the message: "Sorry that user name is already in use. Please select another." What does that mean?
You have chosen a user name that is already being used by another member of Book Adventure. To create a user name try combining names with numbers that are significant to you. A birth year, sports number or part of a phone number are good. For example: Elvis1990 or Elvis89. You can also try different combinations
of your name. For example: PresleyElvis, ElvisP, PresleyE or PresleyEA. Be as creative as you can.
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When registering, I get the message: "There is someone else registered with that email address. Please select another." What does that mean?
When you receive that message, it means you are already registered with Book Adventure. To obtain your login information, click on the "Forget Password?" link on the top left of your screen (within the login box area). Enter the e-mail address you just tried registering with. An email will then be sent to that email address with the user names and passwords for anyone registered under that e-mail address. Please remember: always select a user name and password that you will remember, and record it in a secure place.
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Why must a parent's e-mail address be submitted?
A parent's e-mail address lets us know where to send messages in order to ask for approval on all prize requests. When a parent's e-mail address is submitted, we can tell them that their child has registered at Book Adventure; once the parent registers, the child can start redeeming prizes! (Remember that a kid can still play without a parent's e-mail address, they just will not be able to win the prizes that need their parent's approval.)
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How do parents get an e-mail address if they don't already have one?
If a parent does not have an e-mail account, they can sign-up for one from any of the free, online sources. For example, visit Gmail, Hotmail, or Yahoo! Mail. On any of these sites, you can create a free account that can be used for Book Adventure.
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My e-mail address has changed. How do I update my account with the new e-mail address?
You can update your e-mail address, along with the rest of your information, in the "Account Info" section. To update your e-mail address, log in to your Book Adventure account and click on the "Account Info" link on the bottom left side of your screen. Find the e-mail address fields and update appropriately with the new information. Remember to click "Submit" when you’ve finished making your changes!
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When I try to log in, I keep getting the Beware of Dog page. What do I need to do?
First make sure you are using the correct log in information.
You can verify this by emailing Book Adventure at book.adventure@sylvanlearning.com with the log in information you are trying. The next thing you can do is check the security settings on your computer. If they are set too high, they may not let your computer accept cookies.
To change this on Internet Explorer, perform the following steps:
- Select "Tools" from the menu bar, then select "Internet Options", a new screen will appear.
- Select the tab titled "Security", change the setting bar to "Medium".
- Select the tab titled "Content", make sure the "Content Adviser" is disabled
To change this on Netscape/Mozilla, perform the following steps:
- Select "Edit" from the menu bar, then select "Preferences", a new screen will appear.
- Double click on the menu item titled "Privacy and Security", some new options will appear below it.
- Select the menu item titled "Cookies", and make sure the option "Enable all cookies" is checked.
You may also want to delete the cookies and temporary files already saved on your computer.
- From the Book Adventure home page click on Tools in the Browser menu bar.
- Select Internet options.
- Select the tab labeled General.
- Click on Delete under Browsing History.
- On the new screen, select Delete files and Delete Cookies.
- After the deleting has finished, click Close and then OK to close the Internet Options box.
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How do I link my home playing student’s account to my parent account?
The key to linking a parent and home playing student’s account is the email address.
Make sure the email address is the same on both the parent and child’s Account Information page.
To check what email account is listed on an account and make updates, log in to your Book Adventure account and click on the "Account Info" link on the bottom left side of your screen. Find the e-mail address fields and make any necessary updates. Remember to click "Submit" when you’ve finished making your changes!
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How can I limit the grade level of books my child/students are quizzing on?
Within your Parent or Teacher Account Information page, you can adjust the quiz parameters for your kids.
To change the quiz level parameters on a parent account:
- Log into your parent account.
- Click on the Account Info link on the bottom left of your screen.
- At the bottom of this page is a link to view the accounts to which you are linked
- Change the quiz parameters on this page.
To change the quiz level parameters on a teacher account:
- Log into your teacher account.
- Click on the Account Info link on the bottom left of your screen.
- Click on the Class Information link.
- At the bottom of this page will be a list of the classes you have registered.
- Click on "Edit" in the Action column for the class you would like to change the quiz parameters.
- Change the quiz parameters on this page.
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What's a Class Name?
When a teacher registered, he or she chose a Class Name for the whole class to use. That way, when a student starts quizzing and earning prizes, their teacher can see how well they are doing, and we know who to ask for prize approval.
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Why does a Class Name need to be submitted?
When a Class Name is submitted, we can tell the teacher that a student has registered at Book Adventure. He or she can then see how the student is doing and approve their prize requests.
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How can I delete my account?
To delete an account, please send an e-mail with your user name and password to book.adventure@sylvanlearning.com. Please remember, once your account has been deleted, any points or information associated with your account is deleted forever. If you would like to use the Book Adventure account in the future, you would need to re-register.
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The Workings of the Book Adventure Site
I want to learn more about Book Adventure. Is there anything I can print out?
Definitely! The homepage, Kids Zone, Parents Place, and Teachers Lounge allow a visitor to browse the various features Book Adventure offers. Additionally, "Tour The Site" serves as a quick and informative introduction to Book Adventure, showing its features and functionality. All six pages can be printed out, giving you a reference that details Book Adventure's goals and activities while showing what its user experience entails
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What system and software do we need to use Book Adventure?
Book Adventure is fully functional on the following Windows browsers: Internet Explorer 6.0 and up and Firefox 2.0 and up. Some functionality may be inoperable on other browsers. So, if you are experiencing any problems with the Book Adventure site, we recommend that you ensure you have the most current version of your Internet Browser.
To register, you must have your browser’s configuration set to allow cookies. Although the browser will automatically create Session cookies when you log onto the site, Book Adventure does not use them for any purpose other than to associate user data with the correct user. No information other than the information entered by you during the registration process, your quiz scores, and prize requests is maintained by Book Adventure.
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We keep getting Microsoft VBScript runtime errors or the Beware of Dog page when we register, try to log in, or access the Quiz-O-Matic. What’s the problem?
This error results when your browser is not accepting cookies.
To change this in Internet Explorer, perform the following steps:
- Select "Tools" from the menu bar, then select "Internet Options", a new screen will appear.
- Select the tab titled "Security", change the setting bar to at least "Medium".
- Select the tab titled "Content", make sure the "Content Adviser" is disabled.
To change this in Netscape/Mozilla, perform the following steps:
- Select "Edit" from the menu bar, then select "Preferences", a new screen will appear.
- Double click on the menu item titled "Privacy and Security", some new options will appear below it.
- Select the menu item titled "Cookies", and make sure the option "Enable all cookies" is checked.
You may also want to try to delete the cookies currently stored in your computer. To do so:
- From the Book Adventure home page click on Tools in the Browser menu bar.
- Select Internet Options.
- Select the tab labeled General.
- Click on Delete under Browsing History.
- On the new screen, select Delete files and Delete cookies.
- After deleting has finished, click Close and then OK to close the Internet Options box.
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How do I exit the Book Adventure site entirely to end the current user’s session?
To log off entirely from the site, click on the "Log Out" link within the yellow "Your Info" area on the top left of the screen. Or, you can visit another website or close your current Internet Browser.
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I have found that the attempt by a second child to enter into Book Adventure simply sends me to the account/main screen of the first child. What should I do?
You must exit Book Adventure entirely. Then, log back on and enter the new user information.
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Security Features
My child had trouble logging in and received the lock out message.
ERROR: You have had too many failed attempts to login. This account
has been temporarily locked for 30 minutes. You will have to wait approximately 30
minutes for the account to become available again. If there is an email address associated
with your account, an email has been sent letting your parent or teacher know that
we have locked the account temporarily. Why did this happen?
This happens when a child enters the incorrect user name and password 5 times.
If your child is entering the correct user name, but the password is not correct,
an email will be sent notifying you that your child has been locked out and provide
you with the correct log in information. If your child is entering the wrong user name, the email will be sent to the email address linked to that user name.
If that user name belongs to someone else, they will get the email.
If your child was using the wrong user name, so you did not receive an email with the correct log in information, you can get the correct log in information by clicking on the "Forget Password?" link within the login box at BookAdventure.com. You can enter the e-mail address you entered when registering for the site. An email will then be sent to that e-mail address with the user names and passwords for anyone registered under that e-mail address. Please remember: always select a user name and password that you will remember, and record it in a secure place
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My child was locked out of his/her account, but I never received an email from Book Adventure with the correct log in information. Why is this?
This may have happened for several reasons. The email containing the correct
log in information is sent to the email address associated with the user name being entered. If your child entered the wrong user name, the email went to the owner of that user name. Another reason could be caused by your spam blockers or email filters. If you do not have Book Adventure on your "Safe List", your blockers or filters may delete our email before it reaches you.
You can obtain the correct log in information by clicking on the "Forget Password?" link within the login box at BookAdventure.com. You can enter either your user name or the e-mail address you entered when registering for the site. An email will then be sent to the e-mail address on your account with the user names and passwords for anyone registered under that e-mail address. Please remember: always select a user name and password that you will remember, and record it in a secure place.
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I received an email from Book Adventure telling me that my child’s account was locked for 30 minutes. My child wasn’t on the Book Adventure site, so why am I getting this message?
You received this message because a user tried to log in using your child’s user name.
After 5 tries the person could not match the password correctly, so your child’s account was locked. Please keep in mind that we have more than 3 million children who use this site. They don’t always remember their log in information accurately (sometimes the adults don’t either!) and they try what they think their log in information is. If they cannot match the password correctly in 5 attempts, they are locked out of the site. The correct information is then sent to the e-mail address linked to the user name they were entering. If that was one of yours, then you get the e-mail. This prevents someone from accidentally getting into your child’s account.
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Questions About Book Finder
How can I find a really cool book to read?
Register on Book Adventure, go to the Kids Zone, and then check out the Book Finder! If you know a cool author, you can enter his or her name in the Book Finder search engine - it will find all the kids' books that he or she has written that are on Book Adventure. Or, you can get Rex and Bailey to help you find a book - you'll tell them what grade and what some of your hobbies and interests are, and they'll find something great for you to read!
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How do I print out a list of books?
Book Adventure allows you to create reading lists once you register, which can be customized to grade level, interests, or favorite author. For example, to access reading lists by grade level, follow these steps:
- Log in to your account as you normally would.
- Go to "Kids Zone" and click "Book Finder".
- "Help Me Find a Book" allows you to view books based on grade level and interests. To view all books for one grade, select the grade level in the first pull-down menu, and "all of the matching books" in the "How many books would you like returned?" pull-down menu at the bottom of the page. Leave all other menus and check boxes empty to view every kind of fiction and non-fiction book for that grade level. Then click the "Submit!" button.
- The "Search Results" page will appear, listing all of the books for the grade level selected. You may either view the list online, or click "Print" in the upper left corner of "Search Results" to generate a printable page.
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Can I read books online that I search for at Book Adventure?
Book Adventure does not provide books online. Readers use Book Adventure to create reading lists based on their grade level and interests, then locate the books at their school, home, library, or bookstore, and then take quizzes at Book Adventure's Quiz-O-Matic.
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Can I suggest books to be added to Book Adventre?
Absolutely! Book Adventure is always working to add additional books and quizzes to its site and encourages readers to send in their suggestions for new titles. Please send any suggestions, including the book’s title and author, to book.adventure@sylvanlearning.com.
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How is it determined what grade level the books that are listed on the Book Adventure site are?
Since determining a book’s grade level is not an exact science, we use several sources: School Library Journal, Follett and the recommendations of the publisher.
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Questions About Quiz-O-Matic
How many points are quizzes worth?
That depends on the grade level of the quiz. Students taking quizzes on books for grades
k-2 can earn a maximum of 100 points for a 5 question quiz. Students taking quizzes on books for grades 3-5 can earn a maximum of 150 points for a 10 question quiz. Students taking quizzes on books for grades 6-8 can earn a maximum of 200 points for a 10 question quiz.
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What if my child reads a book from the Book Finder, but can’t find the quiz in the Quiz-O-Matic?
Every book that is in the Book Adventure system has both a listing within the Book Finder and a quiz within the Quiz-O-Matic. So, if you are unable to see the book you’ve read when searching within the Quiz-O-Matic, first make sure you’ve entered the book’s information correctly into the search box. If you still can’t see it, most likely quiz parameters have been set up for your account making it so you cannot quiz on books outside of certain grade levels. (For example, you’ve read a third grade level book, however, your account has parameters that say you cannot quiz on a book below 4th grade level – in this instance, you would not be able to see the quiz in the Quiz-O-Matic.)
To change the parameters for your account, your parent/teacher must follow the instructions below:
To change the quiz level parameters on a parent account:
- Log into your parent account
- Click on Account Info (button on the left)
- At the bottom of the page is a link to view the student accounts you are linked to
- You can change the quiz level parameters on that page
To change the quiz level parameters on a teacher account:
- Log into your teacher account
- Click on the Account Information link
- Click on the Class Information link
- At the bottom will be a list of the classes you have registered
- Click on "edit" in the Action column of the class you need to change
- You can change the parameters on this page
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What if Quiz-O-Matic won't let a kid take a quiz?
First, make sure the kid is registered. Then, Quiz-O-Matic will allow the child to quiz on a book up to 2 times. So if they have already quizzed on that book twice, it's time for a new book's quiz!
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How come points are not earned for every quiz taken?
Book Adventure allots points for the highest score greater than 90%** when taking quizzes on a book. This scoring level reflects the National Institute for Literacy's instructional comprehension standards.
**For reading level K-2, the percentage is 80% instead of 90%. For more information on this change, click here.
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How can I find out what new quizzes have been added to Book Adventure recently?
If you log in to your Book Adventure account and click on the Quiz-O-Matic button, at the bottom of that page is a link to check for new quizzes. You can check by month and year.
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Questions About Prizes
How does a kid get prizes?
After a kid has registered and earned points from taking quizzes, the child will check out the Prize Library page to see what prizes they are eligible to request. Once they have enough points, they will then click on the prize that's of interest to them, and should then click "Get this prize!" to request the prize. We'll send a message to their parent or teacher asking them to approve it right away!
Once the prize has been approved, the kid needs to log back into their account and "print" the prize. Prizes will either be downloaded right away, or if the prize needs to be mailed away for, the child will need to print out the certificate, complete the required fields, and mail it to the address listed on the form.
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How do I approve a prize my kids/students have won?
After a child has used their points to request a prize, you will be emailed a notification. When you receive this, log in to Book Adventure and click on Prize Approval. There you will see a chart listing all the prizes that the child has requested, with the options to: Approve, Don’t Approve, and Undecided. Select the appropriate option for the prize, and click Submit to record your choice.
Once the prize has been approved, the kid needs to log back into their account and "print" the prize. Prizes will either be downloaded right away, or if the prize needs to be mailed away for, the child will need to print out the certificate, complete the required fields, and mail it to the address listed on the form.
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How long does it take a prize to get to a kid?
Once a parent or teacher has approved a prize, the child needs to log back into his/her account and click on Prize Status. If the prize is a downloadable prize, follow the directions on the site to download it, print it and have it immediately. If the prize has a certificate, it needs to be printed, filled out and mailed to the sponsor. The sponsor will mail the prize to the address on the certificate within 4-6 weeks.
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My child/student has not received his prize. What should I do?
First have your child log into his account, then click on Prize Status. Check to see if the prize or prize certificate has been printed. If not, follow the directions on the site. The prize certificate needs to be filled in and mailed to the sponsor. Downloadable prizes can be printed and obtained immediately.
If the prize was printed and it has been more than 6 weeks since the certificate was mailed to the prize sponsor, please contact us at: book.adventure@sylvanlearning.com. Please include your child’s name and user name, the prize requested, and the address where the prize should be sent. With so many prize requests, occasionally one is missed, but we will contact the prize sponsor and see what’s up.
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What happens to prize points if a parent or teacher doesn’t approve a child’s prize request or the child does not print the prize or prize certificate?
If a parent or teacher doesn't approve a prize, or if 30 days pass after a kid has picked the prize with no action, all points will be returned back to the kid. That means the child gets to pick a new, different prize!
If a parent or teacher disapproves a prize request, the points are automatically reinstated to the kid.
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I still have questions or I have suggestions.
For questions we did not cover above or if you have a suggestion, compliment or complaint, please contact us at Book.Adventure@SylvanLearning.com. Please include in the subject line the nature of the email (ie: question, compliment, etc.).
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